cosmetica ecologica

Privacy Policy

LAVANDAECO, S.L. agrees to comply with current legislation regarding the treatment of personal data and in particular Organic Law 15/99 of December 13, Protection of Personal Data (hereafter LOPD). By the following privacy policy LAVANDAECO, S.L. informs users of the following,

A) File ownership

LAVANDAECO, S.L. informs the user that the data provided via registration on our website, our contact form, subscription to our newsletter or via sending emails will be included in a file with the name of "USUARIOS WEB" which is owned by LAVANDAECO, S.L., residing at 9 La Gomera St., 38400 Puerto de la Cruz - Santa Cruz de Tenerife.

LAVANDAECO, S.L. assures that the file is of its full responsibility and is duly declared and registered in the General Register of the Spanish Data Protection Agency.

B) Sections in which data about users is collected

* By filling out the contact form available on the web; it is one in which the user includes name and email. Fields marked with an asterisk are mandatory.

* By creating an account; it is one in which the user includes personal data. Fields marked with an asterisk are mandatory.

* By subscribing to our newsletter: The user must include his/her email and full name (optional).

* By using our platform; we collect data from users using our platform through own and third-party cookies, such as Google Analytics. To learn more refer to our cookie policy.

C) Purpose of the processing of personal data

When filling out the registration form, the contact form, subscribing to the newsletter or sending an email info@lavandaeco.coim requesting information or making a purchase through our website, each holder accepts and authorizes LAVANDAECO, S.L. to use and treat the personal data supplied in order to maintain the relationship with our users, to process the request or to build customer loyalty. At the same time, the data will be used for statistical studies and profile analysis in order to provide better service to users.

The user is informed that their data may be transferred to the collaborating institutions when this may be necessary in order to provide the services required. By accepting this data protection clause, the holder of the data gives express consent for LAVANDAECO, S.L. to use their data to deliver, by any means we deem most

appropriate, including electronic media, offers and promotions of our services or the services of any other third parties in the same sector that may be of interest.

Occasionally, LAVANDAECO, S.L may use your personal data to send notifications by e-mail. These notifications will be made to inform about changes in our services or products.

D) Instructions for completing the various forms or sections. Minimum age.

All fields marked with (*) are mandatory. If all of them are not filled in we cannot attend your request. The forms can only be filled by people over 14 years, since children under 14 cannot provide their data without the consent of their parents or guardians. Only those over 14 can make requests. The User guarantees that he/she is older than fourteen and ensures the authenticity and timeliness of all data communicated to LAVANDAECO, S.L., and will be solely responsible for any false or inaccurate statements made.

E) Data confidentiality and security measures

LAVANDAECO, S.L. guarantees the adoption of appropriate measures to ensure the confidentiality of such data as set out in RD 1720/2007 of 26th December which approves the Regulation for developing Organic Law 15/99, of 13th December, about Personal Data Protection; especially guarantees the confidentiality of the data.

F) Exercise of rights

LAVANDAECO, S.L. informs that you can exercise rights of access, modification, cancellation and opposition identifying yourself as per the terms established by law (by copy of ID card or other identification document), specifying the right you want to exercise and address or means of contact for notification purposes, at the following address: 9, La Gomera St., 38400 Puerto de la Cruz - Santa Cruz de Tenerife or on the following e-mail info@lavandaeco.com.

G) Unsubscribing from commercial communications and newsletter

Our e-mail policy is to send only communications you have consented to receive. If you prefer not to receive these emails, we offer you from the e-mail itself the opportunity to exercise your right of cancellation and renunciation of receiving these messages, in accordance with the provisions of Art. 22 of Law 34/2002 on Services for the Information Society and Electronic Commerce (LSSICE).

You can request to be unsubscribed, identifying yourself as per the terms established by law (by copy of ID card or other identification document), on the following e-mail address: info@lavandaeco.com.

H) Accounts, passwords and security

For the provision of services offered through the web, you need to register as a user, thus creating an account is a requirement. It is your responsibility to maintain the confidentiality of account information, including password

and each and every one of the activities that may take place with it. The user has the obligation to inform LAVANDAECO, S.L. immediately if an illegitimate use of his/her account or password is made, or if any problems concerning safety occur.

I) Data transfer

Sometimes LAVANDAECO, S.L. can make personal information available to third parties which LAVANDAECO, S.L. has a relationship with in order to provide products or services to its users. LAVANDAECO, S.L. shares personal information only to provide or improve its products, services, or advertising purposes.

J) Links to other websites

If the user chooses to leave our website via links to other websites outside our organization, LAVANDAECO, S.L. will not be responsible for the privacy practices of such websites or the cookies that they may store on the user's computer.