cosmetica ecologica

Legal Notice

1. Object and acceptance

This legal notice regulates the use of the website: lavandaeco.com

Data of the Information Society Service Provider

This website belongs to LAVANDAECO, S.L.:

Company Registration No.: B76696129

Address: 9, La Gomera St.

38400 Puerto de la Cruz – Santa Cruz de Tenerife E-mail: info@lavandaeco.com

Telephone No.: 692-21-99-88

The use of Lavandaeco.es website attributes the condition of user of it and involves the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may vary.

The user agrees to make proper use of the website in accordance with the laws, good faith, public order, traffic uses and this Legal Notice. The user will be liable respond against LAVANDAECO, S.L. and against third parties for damages that may be caused by breach of this obligation.

2. Terms of access and use

The website and its services are of free access however, purchasing products is subject to prior registration as a user of LAVANDAECO, S.L. Only those over 14 years old may provide information through our website, as users under 14 years old cannot provide them without the consent of parents or guardians. Only those over 14 years old can make requests or provide data.

The User guarantees the authenticity and timeliness of all data communicated to LAVANDAECO, S.L. and will be solely responsible for any false or inaccurate statements made.

The user expressly agrees to make appropriate use of content and services offered and not to use them for,

* Disseminating criminal, violent, pornographic, racist, xenophobic, offensive content, as well as content that justifies terrorism or, in general, contrary to law or public order.

* Introducing computer viruses or any proceedings which may alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems LAVANDAECO, S.L. or third parties; as well as hindering the access of other users to the website and its services.

* Trying to access restricted areas of LAVANDAECO S.L. or any third party computer systems and, in any case, extracting information.

* Violating the rights of intellectual and industrial property, as well as violating the confidentiality of the information owned by LAVANDAECO, S.L. or any third parties.

* Impersonating another user, a Public Administration or a third party.

* Reproducing, copying, distributing, making available or otherwise publicly communicating, transforming or modifying the content, unless this has been authorized by the owner of such rights or unless it is legally permitted.

* Collecting data for advertising purposes or to transmit any kind of advertising or any communication for sale purposes or any other purposes of commercial nature without any prior request or consent.

 2.1 Use terms and confidentiality of passwords

The user will access his/her account via a username and password. The user will keep his/her password under sole custody and in the strictest and absolute confidentiality. The user assumes damages, expenses and/or damages of any kind arising from the disclosure of the password, as well as from the misuse by a third party as a result of its loss of confidentiality.

To prevent a third party from making improper use of your password, LAVANDAECO, S.L. recommendations to users are: do not disclose your password to any third parties; do not access your account via multiuser or public computers. In case you have suspicions that a third party has come to know your password, proceed immediately to the modification or communicate it to LAVANDAECO, S.L. by e-mail to info@lavandaeco.com.

LAVANDAECO, S.L. may unilaterally, and without prior notice, modify, suspend or revoke the enabled password, providing that it has been verified by LAVANDAECO, S.L. a negligent use of the area by the registered user.

 2.2 Procedure in case of conducting illicit activities

In the event that any user or third party considers that there are facts or circumstances revealing the illegality of the use of any content and / or carrying out any activity on the web pages included or accessible through the website, you must send a notification to LAVANDAECO, S.L identifying yourself correctly, specifying the alleged violations and expressly and under your responsibility stating that the information provided in the notification is accurate.

3. Privacy Policy

LAVANDAECO, S.L. agrees to comply with current legislation regarding the treatment of personal data and in particular Organic Law 15/99 of December 13, Protection of Personal Data (hereafter LOPD). By the following privacy policy LAVANDAECO, S.L. informs users of the following,

 3.1 File ownership

LAVANDAECO, S.L. informs the user that the data provided via registration on our website, our contact form, subscription to our newsletter or via sending emails, as well as those obtained in the purchase process, will be included in a file with the name of "USUARIOS WEB" which is owned by LAVANDAECO, S.L., residing at 9 La Gomera St., 38400 Puerto de la Cruz - Santa Cruz de Tenerife.

LAVANDAECO, S.L. assures that the file is of its full responsibility and is duly declared and registered in the General Register of the Spanish Data Protection Agency.

 3.2 Sections in which data about users is collected

* By filling out the contact form available on the web; it is one in which the user includes name and email. Fields marked with an asterisk are mandatory.

* By creating an account; it is one in which the user includes personal data. Fields marked with an asterisk are mandatory.

* By subscribing to our newsletter: The user must include his/her email and full name (optional).

* By using our platform; we collect data from users using our platform through own and third-party cookies, such as Google Analytics. To learn more refer to our cookie policy.

* When making a purchase through our website; we collect data from users when they make a purchase, such as shipping address, products purchased, ... These data are essential for the order to be processed.

 3.3 Purpose of the processing of personal data

When filling out the registration form, the contact form, subscribing to the newsletter, sending an email to LAVANDAECO, S.L., requesting information or making a purchase through our website, each holder accepts and authorizes LAVANDAECO, S.L. to use and treat the personal data supplied in order to maintain the relationship with our users, to process the request or to build customer loyalty.

At the same time, the data will be used for statistical studies and profile analysis in order to provide better service to users.

The user is informed that their data may be transferred to the collaborating institutions when this may be necessary in order to provide the services required. By accepting this data protection clause, the holder of the data gives express consent for LAVANDAECO, S.L. to use their data to deliver, by any means we deem most appropriate, including electronic media, offers and promotions of our services or the services of any other third parties in the same sector that may be of interest.

Occasionally, LAVANDAECO, S.L may use your personal data to send notifications by e-mail. These notifications will be made to inform on changes about our services or products.

 3.4 Instructions for completing the various forms or sections. Minimum age.

All fields marked with (*) are mandatory. If all of them are not filled in we cannot attend your request. The forms can only be filled by people over 14 years, since children under 14 cannot provide their data without the consent of their parents or guardians. Only those over 14 can make requests. The User guarantees that he/she is older than fourteen and ensures the authenticity and timeliness of all data communicated to LAVANDAECO, S.L., and will be solely responsible for any false or inaccurate statements made.

 3.5 Data confidentiality and security measures

LAVANDAECO, S.L. guarantees the adoption of appropriate measures to ensure the confidentiality of such data as set out in RD 1720/2007 of 26th December which approves the Regulation for developing Organic Law 15/99, of 13th December, about Personal Data Protection; especially guarantees the confidentiality of the data.

 3.6 Exercise of rights

LAVANDAECO, S.L. informs that you can exercise rights of access, modification, cancellation and opposition identifying yourself as per the terms established by law (by copy of ID card or other identification document), specifying the right you want to exercise and address or means of contact for notification purposes, at the following address: 9, La Gomera St., 38400 Puerto de la Cruz - Santa Cruz de Tenerife or on the following e-mail info@lavandaeco.com.

 3.7 Unsubscribing from commercial communications and newsletter

Our e-mail policy is to send only communications you have consented to receive. If you prefer not to receive these emails, we offer you from the e-mail itself the opportunity to exercise your right of cancellation and renunciation of receiving these messages, in accordance with the provisions of Art. 22 of Law 34/2002 on Services for the Information Society and Electronic Commerce (LSSICE).

You can request to be unsubscribed, identifying yourself as per the terms established by law (by copy of ID card or other identification document), on the following e-mail address: info@lavandaeco.com.

 3.8 Accounts, passwords and security

For the provision of services offered through the web, you need to register as a user, thus creating an account is a requirement. It is your responsibility to maintain the confidentiality of account information, including password and each and every one of the activities that may take place with it. The user has the obligation to inform LAVANDAECO, S.L. immediately if an illegitimate use of his/her account or password is made, or if any problems concerning safety occur.

 3.9 Data transfer

Sometimes LAVANDAECO, S.L. can make personal information available to third parties which LAVANDAECO, S.L. has a relationship with in order to provide products or services to its users. LAVANDAECO, S.L. shares personal information only to provide or improve its products, services, or advertising purposes.

4. Cookie Policy

 4.1 What are cookies?

A cookie is a text file that a web server can store on the hard drive of your computer to store any kind of information about you as a user. Cookies are used for various purposes such as storing data for future visits, recognizing and avoiding asking the user for authentication again, to know which sites the user visits, to store your preferences in customizable areas... Normally, websites use cookies to obtain statistical information about their web pages and to analyze the behavior of its clients / users.

 4.2 Types of cookies

Cookies can be classified following these criteria,

Based on who installs the cookie, these can be,

First-party cookies - are those that are sent to the user's computer from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies - are those that are sent to the user's computer either from a computer or domain managed by LAVANDAECO, S.L. or from a third party, but the information collected by the cookies is managed by a third party other than LAVANDAECO, S.L.

Based on their time length, these can be,

Session cookies – are those that last as long as the user is browsing the website and are deleted when browsing ends.

Persistent cookies - are stored in the user’s computer for a longer time, thus facilitating control of the preferences chosen without having to repeat certain parameters each time the website is visited.

Based on their purpose, the cookies may be,

Technical cookies - are those essential and strictly necessary for the proper functioning of a website and the use of the various options and services offered. For example, session maintenance, which allow use security features, share content with social networks, etc.

Customization cookies - allow the user to choose or customize features of the website such as language, regional settings or browser type.

Analytical cookies - are used by web portals to develop profiles of navigation and to know the preferences of users in order to improve their product offer and services. They allow control of the geographic areas of most interest for a user, information on the preferred content of the web, etc.

Publicity cookies - allow the management of advertising space based on specific criteria. For example the frequency of access, the edited content, etc.

The publicity cookies allow, through advertising management, to store information about the user’s behavior via observing his/her habits, analyzing studying the accesses and creating a user profile with his/her preferences in order to provide advertisements relevant to his/her interests.

 4.3 Cookies used in our website

First-party cookies:

Generic name for cookies Aim When are they installed?

Session cookies Temporary cookies that remain in your browser until you leave our site. The information obtained is used to analyze traffic patterns on the web and to adequately provide our services. In the long run, this can provide a better experience to improve the content and ease of use. When accessing the website

Third-party cookies used in our website:

Generic name for cookies Aim When are they installed? More information

Google Analytics Google tool which allows website owners to analyze the way visitors interact with the website. When accessing the website Click here

tma, utmb, utmc, utmz, utmv y utmx

Our site does not control the cookies used by these third parties. For more information on cookies of social networks or any other websites, please review their own policies cookies.

 4.4 Information and obtaining consent for installation

lavandaeco.es will at all times endeavor to establish appropriate mechanisms to obtain the consent of the user to install cookies that may be required. When a user accesses our website a pop-up informing of the existence of cookies appears and if the user continues to browse through our website gives his/her consent for the installation of cookies.

 4.5 How can I prevent the installation of cookies?

The user can configure his/her browser to accept or not the cookies received or to alert when a server attempts to save a cookie. If certain cookies are disabled, the correct operation of the website cannot be guaranteed.

Below we provide some examples of how to disable cookies depending on the type of browser used:

* Microsoft Internet Explorer: select the menu option ‘Tools’, then ‘Internet Options’, then ‘Privacy’

* Firefox for Mac: select the menu option ‘Preferences’, then ‘Privacy’, then the menu option ‘Show Cookies.

* Firefox for Windows: select the menu option ‘Tools’, then ‘Options’, then ‘Privacy’ and then ‘Use Customer Settings for History’

* Safari: select menu option ‘Preferences’, then ‘Privacy’

* Google Chrome: select menu option ‘Tools, then ‘Options’ (‘Preferences’ for MAC), then ‘Advanced’ , click on ‘Content Configuration’ within the ‘Privacy’ section and finally selecting the desired option under the ‘Cookies’ heading

For further information refer to the Spanish Data Protection Agency’s website referred to below, which helps configure privacy in social networks, browsers and mobile operating systems. More information.

 4.6 Links to other websites

If the user chooses to leave our website via links to other websites outside our organization, lavandaeco.es is not responsible for the privacy practices of such websites or the cookies that they may store on the user's computer.

5. Notifications

All notices and communications between users and LAVANDAECO, S.L. will be deemed effective for all purposes when carried out via mail, e-mail or telephone. Users may approach LAVANDAECO, S.L.,

By post to the following address: LAVANDAECO, S.L. – 9 La Gomera St., 38400 Puerto de la Cruz - Santa Cruz de Tenerife. By e-mail, on info@lavandaeco.com

6. Industrial Property and Intellectual Property

All contents of the website, including text, photographs, graphics, images, icons, technology, software, as well as graphic design and source codes are a work whose property belongs to LAVANDAECO, SL, without being transferred to any user any rights to exploit them beyond what is strictly necessary for the correct use of the website.

In short, users who access this website may view the contents and carry out, if any, authorized private copies, provided that the copied elements are not subsequently transferred to third parties or installed on network-connected servers, or subject to any kind of exploitation and solely while the service is in force.

Likewise, all trademarks, trade names or logos of any kind appearing on the website are owned by LAVANDAECO, S.L., and it may not be understood that the use or access to them confers any right on them so the user.

The distribution, modification, transfer or public communication of the contents and any other act not expressly authorized by LAVANDAECO, S.L. are prohibited. In case of non-compliance with this clause, LAVANDAECO, S.L. shall take appropriate legal action.

7. Disclaimer and amendment of this Legal Notice

The information disseminated on this site is for informational purposes only, reserving LAVANDAECO, S.L. the right to remove or suspend publication, in whole or in part, and modify the structure and contents of this website without prior notice, to limit or not allow access to such information. LAVANDAECO, S.L. tries to maintain the quality and updating of information and to void and minimize possible errors, but LAVANDAECO, S.L. is not responsible for damage caused by decisions based on the information disseminated or inaccuracies, omissions or errors contained therein or problems arising from the use of this website or other with external connection, or damage and / or injury in the user’s software or hardware arising from access to this website. The users expressly agree that LAVANDAECO, S.L. not be liable for unauthorized access to or alteration of your transmissions or data, material or data sent or received or not sent or received, or any transactions made through its website.

LAVANDAECO, S.L. reserves the right to modify in this legal notice, unilaterally and without notice, the terms and conditions it deems appropriate, with the only requirement to inform the user of the changes made through the website lavandaeco.com.

8. Applicable Court and competent Courts

This site is subject to the provisions of Spanish law. The Courts of Santa Cruz de Tenerife have jurisdiction in